TeachParentsTech.org: keeping tech support a family business

Every December for as long as I can remember, I?ve come home to something like this:


If you couldn?t already tell, that?s a list of things my dad wants me to teach him how to do. Don?t get me wrong, I love teaching my dad how to do stuff on his computer?and he?s fairly tech-savvy as far as dads go?but sometimes trudging through that to-do list gets tedious.

Talking to fellow Googlers, I learned that I wasn?t alone in my role as the one-man family tech support team. In fact, I was hard pressed to find anyone who didn?t have a similar story about getting their parents up to speed.

This got a few of us thinking. Why isn?t there a site designed to help ?kids? teach their parents about computer basics? So we put our heads together and built a new site: TeachParentsTech.org.



TeachParentsTech.org lets you select from more than 50 basic how-to videos to send to mom, dad, your old college roommate, your neighbor or anyone else who could use a little help with tech tasks?whether it?s how to copy & paste to how to share a big file. Wrap up your video with a custom email and off it goes! The recipient will receive your message and a link to the video(s) you selected.


As an added treat, the first 10,000 people who send tech support care packages will also be able to send a real tech support care package in the (snail) mail to the recipient of their choice (U.S. only)?on us.


I hope this shaves off an hour or two of your family tech support duties this December?and beyond!

Update 6:04 PM: Whoa, that was fast! We're now out of snail mail care packages.

Posted by Jason Toff, Toff Family Tech Support

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